Solicitors Regulation Authority investigations
What to do if you've been contacted by the SRA
It is essential that you treat any contact by the SRA as a formal investigation. Your communications with the regulator could threaten the viability of your firm, individual careers and have wider consequences.
The SRA investigation may take a number of forms, anything from raising queries by e-mail or telephone to sending in a Forensic Investigation Officer to conduct a full Forensic Investigation of the firm.
Understanding the nature of an SRA investigation, and what is required of you is key. SRA investigations are nuanced and it is important that you seek specialist legal advice as soon as you can. Even if you are reading this late, it’s always better to seek help late rather than never.
Typically, the SRA won’t reveal the precise nature of its investigation, or all of the evidence it relies upon. If you have received notice of an SRA Forensic Investigation, this is not a random exercise; the regulator has received information suggesting a serious or systemic issue at the firm.
The Investigation Officer always commences with a short interview. This is your last chance to self-report any issues affecting the firm. We can conduct a dry run at short notice before the investigation commences, and in most cases address issues before the Investigating Officer arrives, as Case Study 3 below exemplifies.
If you are requested to attend a recorded interview, usually the SRA has already pre-determined that dishonesty, lack of integrity or another serious breach of the rules has occurred. Representation by an SRA Forensic Investigation specialist could be critical to avoiding SRA Intervention, or the future of your Practising Certificate.
How To Deal With the SRA
You are required to cooperate with the SRA, and it always makes sense to do so. Providing specialist representation in SRA investigations, we will ensure that you understand the regulatory concerns, and that your explanations address those concerns. We can also ensure that the SRA does not exceed its remit, and help conclude the investigation as swiftly as possible.
The manner in which you communicate with the SRA will likely influence the course of the investigation. In many cases, we are able to assist in having SRA investigations concluded with no further action.
If a written report is sent to you, it means that the SRA believes that there is a prima facie disciplinary case against the firm and any number of individuals. Your response to that report, along with all other communications will be treated as evidence upon which you may later be cross-examined.
The SRA has wide powers to sanction you and the firm, or to refer the conduct of you and your firm to the Solicitors Disciplinary Tribunal. Their decision will almost certainly be published and there may well be ramifications for the firm, both in terms of publicity and indemnity insurance issues.
Why choose us?
Murdoch Solicitors’ strong reputation in the field has been achieved through many years’ experience of representing firms and individual solicitors. Our three-strong team caters for the whole spectrum of the profession, from large city firms through to sole practitioners. We understand why some investigations conclude without further action, and why others don’t.
Regardless of whether you require advice on how to deal with the SRA or if you need full representation, Murdochs Solicitors has the experience and expertise to help with all stages of SRA investigations.
Robert Forman in our team, as co-author of the Solicitor's Handbook 2019 and 2022 is author of The Law Society's guide to SRA Investigations.
Case Study 1
We received instructions from a medium-sized firm that had discovered fraudulent activity on its client account by an unadmitted fee earner. Our knowledge of the professional discipline arena enabled us to identify the individual as a person operating under an alias who had engaged in similar activities previously. We advised the firm on its investigation, reported to the SRA on behalf of the firm and assisted them in claims upon their professional indemnity insurers. Keeping good communication with the SRA and insurers, notwithstanding significant shortfalls, intervention and disciplinary proceedings were avoided, and the shortfall met by professional indemnity insurers.
Case Study 2
We received instructions from a medium-sized firm trading without indemnity insurance (and had been so for in excess of two years). Furthermore, none of the firm’s solicitors had valid Practising Certificates. The issue had arisen as a result of a rogue Practice Manager. Upon advice, the firm was closed immediately. An immediate disposal of the firm’s assets was achieved, with successor practice status, avoiding run-off insurance. We were able to demonstrate to the SRA that the partners had taken reasonable steps, were victims of the rogue manager, and had acted responsibly in taking immediate action to protect clients. Retrospective applications for PCs were accepted. The SRA closed the investigation without disciplinary action being taken.
Case Study 3
We received a telephone call from a firm : the SRA had given notice that they intended to commence a Forensic Investigation within 72 hours. We conducted a dry run, discovered an historic £70,000 book shortfall on client account relating to previous owners. Through our investigations, we were able to demonstrate how previous owners had sought to hide the book shortfall. We prepared a written action plan and delivered it to the SRA at the commencement of the Forensic Investigation. In view of the historic nature of the book shortfall, we were able to provide cogent reasons why a protective payment was not required to be made into client account. In view of the number of years that had passed it proved impossible to prove absolutely that the book shortfall was not real. Nevertheless, the plan demonstrated to the SRA that the firm was capable of self-regulation and which led to the termination of the investigation without further action and without the firm being required to make a protective payment.
National recognition and Testimonials
'Robert Forman possesses a strong reputation within the legal services regulatory sector, due to his excellent track record defending legal professionals in SDT proceedings. He is also adept at helping firms avoid SRA intervention following solicitor misconduct. "He's very personable, quick to respond, has great legal knowledge and provides very practical advice.""Robert is very much a solicitor's solicitor. He is pragmatic and adds value by having been close to the regulatory process for a number of years.""He's extremely sharp on the details of cases that can be very paper-heavy." Chambers UK 2022
'Andrew Blatt focuses his practice on professional discipline matters in the legal sector. He frequently defends solicitors facing SRA investigations and SDT proceedings. Chambers UK 2022 "He is an enthusiastic and driven lawyer who has tremendous knowledge of the law." "Andrew has a forensically-tuned mind which allows him to reduce complex documents down to the core matters in a case."' Chambers UK 2021
If you want us on your team, e-mail or speak to Andrew Blatt on 07973 752498, Robert Forman on 07976 562236 or Nick Trevette on 07976 795014.